Privacy Policy

Last Updated: April 14, 2026

Florida Retirement Group (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or communicate with us via phone or SMS.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information you voluntarily provide, including:

  • Name
  • Email address
  • Mobile phone number
  • Appointment or inquiry details
  • Any information you share during communications with our team

We may also collect limited technical information, such as:

  • IP address
  • Browser or device type
  • Website interaction data

2. How We Use Your Information

Your information is used solely to:

  • Respond to inquiries and requests
  • Schedule, confirm, or update appointments
  • Provide retirement planning–related services
  • Communicate directly with you on a one‑to‑one basis

We do not use your information for bulk marketing, automated campaigns, or mass SMS messaging.

3. SMS Communication & Mobile Information

Florida Retirement Group uses SMS messaging strictly for person‑to‑person communication between you and an assigned employee using Microsoft Teams Voice.

SMS Disclosures:

  • Message frequency varies
  • Message and data rates may apply
  • SMS consent is not a condition of purchase

Opt‑Out:

You may stop receiving SMS messages at any time by replying STOP.

Help:

For assistance, reply HELP or contact us directly.

🚫 Mobile opt‑in information is never sold, rented, or shared with third parties for marketing purposes.

4. Employee‑Assigned Messaging

Each SMS‑enabled phone number is:

  • Assigned to a specific Florida Retirement Group employee
  • Used only for direct, individual conversations
  • Not shared, pooled, or used for automation or APIs

5. Information Sharing

We do not sell or trade your personal information.

Information may be shared only:

  • With trusted service providers necessary to operate our business (e.g., communications platforms)
  • When required by law or legal process

All service providers are required to protect your information.

6. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

No method of transmission or storage is completely secure; however, we take appropriate steps to reduce risk.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill communication or service purposes
  • Comply with legal or regulatory obligations

8. Your Rights & Choices

You may:

  • Opt out of SMS at any time by replying STOP
  • Request access, correction, or deletion of your information

Requests may be submitted by contacting us directly.

9. Children’s Privacy

Our services are intended for adults only. We do not knowingly collect personal information from individuals under the age of 18.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Information

Florida Retirement Group 🌐 https://flretirementgroup.com 📧 Email: info@flretirementgroup.com